ContactCenterALM.XrmToolBox 0.1.31

.NET Framework 4.8 This package targets .NET Framework 4.8. The package is compatible with this framework or higher. 
dotnet add package ContactCenterALM.XrmToolBox --version 0.1.31
                    


                    

                
NuGet\Install-Package ContactCenterALM.XrmToolBox -Version 0.1.31
This command is intended to be used within the Package Manager Console in Visual Studio, as it uses the NuGet module's version of Install-Package. 
<PackageReference Include="ContactCenterALM.XrmToolBox" Version="0.1.31" />
For projects that support PackageReference, copy this XML node into the project file to reference the package. 
<PackageVersion Include="ContactCenterALM.XrmToolBox" Version="0.1.31" />
                    


                            Directory.Packages.props
                        

                    

                
<PackageReference Include="ContactCenterALM.XrmToolBox" />
                    


                            Project file
For projects that support Central Package Management (CPM), copy this XML node into the solution Directory.Packages.props file to version the package. 
paket add ContactCenterALM.XrmToolBox --version 0.1.31
                    


                    

                
#r "nuget: ContactCenterALM.XrmToolBox, 0.1.31"
#r directive can be used in F# Interactive and Polyglot Notebooks. Copy this into the interactive tool or source code of the script to reference the package. 
#:package ContactCenterALM.XrmToolBox@0.1.31
#:package directive can be used in C# file-based apps starting in .NET 10 preview 4. Copy this into a .cs file before any lines of code to reference the package. 
#addin nuget:?package=ContactCenterALM.XrmToolBox&version=0.1.31
                    


                            Install as a Cake Addin
                        

                    

                
#tool nuget:?package=ContactCenterALM.XrmToolBox&version=0.1.31
                    


                            Install as a Cake Tool

Contact Center ALM

Move Dynamics 365 Contact Center configuration between environments, from inside XrmToolBox: workstreams with their routing configurations, work classification and route-to-queue rules, queues, rulesets, decision contracts, templates, capacity profiles, channels and agent content. No Configuration Migration tool, no schema file, no hand-edited data.xml, no GUID edits.

It runs on your own XrmToolBox connections — the tool's connection is the source, a second one the target — so there is no backend to deploy and no app registration to create.

What it does

  1. Compare reads both environments and shows every difference, by structure: each record sits under the workstream, channel or queue it belongs to, and the things it uses — the ruleset a step runs, the queue it routes to — are shown where they are used.
  2. Tick what to move. A record brings everything under it and what that uses.
  3. Check the plan. Every dependency is checked before anything is written. Anything that cannot be written is blocked, with the reason, and the records that would unblock it.
  4. Dry run, then apply. An apply reads the target again first, snapshots every record it changes, and ends by reading back everything it wrote to check the target now matches the source.
  5. Roll back any run from its snapshot.

Records are matched on what they are — their names and their parents — never on their GUIDs, so two identical workstreams in two environments are recognised as the same workstream.

Before you use it

Writing Contact Center configuration through the API is not a Microsoft-supported path. Dry-run first, and try it on Dev and Test before Production.

Full documentation: docs/xrmtoolbox.md. Source, issues and the Power Apps version of the same tool: github.com/peterruiter/d365-contactcenter-alm.

Built by Peter Ruiter. MIT licensed.

Product Compatible and additional computed target framework versions.
.NET Framework net48 is compatible.  net481 was computed. 
Compatible target framework(s)
Included target framework(s) (in package)
Learn more about Target Frameworks and .NET Standard.

NuGet packages

This package is not used by any NuGet packages.

GitHub repositories

This package is not used by any popular GitHub repositories.

Version Downloads Last Updated
0.1.31 49 10/18/2026
0.1.28 47 10/18/2026
0.1.27 43 10/18/2026
0.1.26 44 10/18/2026
0.1.25 42 10/18/2026
0.1.24 42 10/18/2026

See https://github.com/peterruiter/d365-contactcenter-alm/blob/master/CHANGELOG.md